Legal
Privacy Policy
We take your privacy seriously. This page outlines what data we collect, how it’s used, and the controls you have as a TicketMart customer.
Information We Collect
We collect data you provide directly, such as account details, ticket purchases, and support requests. We also gather usage information, device data, and cookies to improve performance and personalise your experience.
How We Use Your Information
Your information allows us to process transactions, detect fraud, send important updates, and personalise event recommendations. We never sell personal data to third parties.
Data Sharing and Security
We share data only with trusted service providers—like payment processors—under strict confidentiality agreements. TicketMart applies encryption, secure access controls, and regular audits to protect your data.
Your Rights
You can access, update, or delete your information from your profile or by contacting privacy@ticketmart.com. You may also opt out of marketing communications at any time.
Retention
We retain personal data only as long as necessary to support your account, fulfil transactions, or comply with legal obligations.
Questions?
Email privacy@ticketmart.com and we’ll address your privacy concerns within 48 hours.